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Support

The resources listed below can assist you with the reporting capabilities of CIRS, and/or provide background information for the data available for reporting. 

Contact​

Support with:

CIRS Help 

cirs@calstate.edu​

Personal technical support is available from 7:00 am to 5 pm, Monday through Friday.

CSU, Chancellor's Office

562-951-4455

Systemwide HR policies, procedures, and programs. 

CSU, PIMS Manual​


​Supporting documentation and information for employment history data.
Information Builders

800-969-4636

​Documentation and training for FOCUS reporting language

Note: An introduction to FOCUS commands is provided in the workbook for  Basic CIRS ReportingComplete FOCUS documentation for creating tabular reports is also available: FOCUS for S390 Creating Reports 7.0 (.pdf, 2162 KB)

​SCO, Information Security Office 
916-322-8094

​Assistance with resetting passwords and restoring revoked access. 
SCO, Payroll Procedures Manual (PPM)

​Supporting documentation and information for payment history data. 

Office of Technology Services 
916-464-4311
Assistance with halting print jobs, installing new equipment, and resolving equipment/line problems.









Last Updated: February 16, 2024​