Story Graduation Initiative

Student Success Spotlight - Cougar Care Network

Dominique Oliver



​The CSU is making sure students have the information and resources needed to achieve personal and academic success while on their pathway to degree. As part of the CSU's Graduation Initiative 2025, campuses are creating support networks to help students ​who are experiencing challenges inside or outside of the classroom.

The Cougar Care Network (CCN) at CSU San Marcos is the "First Stop Shop for All Things Student." CCN serves as a safety net by decreasing barriers and accessing resources for students on and off campus. Since its launch in fall 2011, the network has created a welcoming environment for students by building awareness of campus resources and a sense of membership in the university community. Students are able to seek support from CCN in the following areas:

  • Disability Support Services
  • Personalized Academic Advising
  • Special Groups, including those for underserved and veteran students
  • Title IX/Discrimination, Harassment, and Retaliation
  • University Police Department

​​​The goal of the Cougar Care Network is to be proactive and address student concerns early on. Because faculty and staff are the "eyes and ears" on campus, they are able to refer students to the CARE (Campus Assessment Response and Education) team if they notice behavioral, personal or academic changes impacting academic success. Students facing housing and food insecurity or financial and emotional difficulties including death in the family or assault can also receive information and resources needed to ensure personal success.

The Cougar Care Network is just one of the ways CSU campuses are supporting the CSU's Graduation Initiative to improve student success, retention, and persistence.

Learn more about Graduation Initiative 2025 here​.

Watch how the Cougar Care Network is supporting student success: