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Support

The resources listed below can assist you with the reporting capabilities of CIRS, and/or provide background information for the data available for reporting. 

Resources

Contact Info:

Support with:

CIRS Help 

Email: ​cirs@calstate.edu​

Personal technical support is available from 7:00 am to 5 pm, Monday through Friday.

CSU, Chancellor's Office

​562-951-4455    or 
California State University Office of the Chancellor | CSU (calstate.edu)

Systemwide HR policies, procedures, and programs. 



CSU, PIMS Manual​





PIMS Manual | CSU (calstate.edu)


​​Supporting documentation and information for employment history data.

Information Builders


800-969-4636 or Page Not Found | TIBCO
​Documentation and training for FOCUS reporting language

Note: An introduction to FOCUS commands is provided in the workbook for  Basic CIRS ReportingComplete FOCUS documentation for creating tabular reports is also available: FOCUS for S390 Creating Reports 7.0 (.pdf, 2162 KB)

​SCO, Information Security Office 

916-322-8094
​Assistance with resetting passwords and restoring revoked access. 

SCO, Payroll Procedures Manual 
(PPM)


Payroll Procedures Manual (PPM) (ca.gov)

Supporting documentation and information for payment history data. 


Office of Technology Services 

​916-464-4311

Assistance with halting print jobs, installing new equipment, and resolving equipment/line problems.









Last Updated: February 16, 2024​