Frequently Asked Questions


CSUCCESS (California State University Connectivity Contributing to Equity and Student Success) represents the CSU's commitment to closing technology equity gaps and providing an ecosystem of support for academic achievement. This includes high-quality personal computing devices, broadband connectivity, digital literacy and shared best practices across the CSU for technology-focused student support.

During the 2021-22 academic year, 14 CSU campuses deployed over 29,000 personal computing devices and thousands of mobile broadband hotspots to meet a wide range of student needs as part of CSUCCESS. While many campuses previously had individual technology loan programs, CSUCCESS builds on these efforts to bridge the digital divide at scale, making more high-quality devices available to more students, while leveraging the size of the CSU to secure strong partnerships with key technology vendors.

CSUCCESS is an important component in the CSU's efforts to recover from the pandemic and improve student success while eliminating opportunity and achievement gaps as part of Graduation Initiative 2025.

What kind of devices are available to students through CSUCCESS?

Device specifics and eligibility information may vary across the CSU's campuses. Students are encouraged to contact their campus IT department or student affairs team to inquire about technology loan options. Campuses may also continue to provide mobile broadband access via hotspots as part of their campus technology equity programs.

What are students saying about CSUCCESS so far?

CSU campuses continue to learn more about the positive impact of digital equity programs on students. CSUN conducted a survey of 5,253 students who received a CSUCCESS device (iPad with keyboard) in fall 2021. Of the total respondents, 32.9% were interested in the portability of the device, and 24.9% thought it would improve their organization and focus on school. 16.1% cited relief from financial stress related to repairs or replacing current devices. Access to apps or software (9.3%), improved motivation (10.4%), a feeling of investment from the school (5.8%), and access to two screens for online classes (6.3%) were also reported, according to Ranjit Philip, interim vice president for Information Technology & CIO.

Can I get a Windows device?

Recognizing that students have a range of personal computing needs across academic disciplines, some campuses may offer a choice of a Windows-based computing environment or an Apple mobile device. Please contact your campus for specifics. (NOTE: The CSU Chancellor's Office has recommended the Surface Laptop Go 2 as the preferred Windows-based option for the CSU’s student technology equity initiatives in 2022-23.)

What if students need to use assistive technology?

Students should contact their campus IT department for resources on assistive technology needs. The campus student disabilities services office may also be a resource.