Technology Infrastructure Services (TIS)

Network Infrastructure Asset Management System (NIAMS)

The CSU Network Infrastructure Asset Management System (NIAMS) initiative is an effort to implement an integrated, online software application that will enhance CSU campuses' ability to maintain records of their network infrastructure. NIAMS is designed to help track where cables and equipment are located on a campus in both a graphical and database format. To assist campuses toward this end, NIAMS will develop and define best practices for the implementation of infrastructure documentation and records storage.

From its centralized support and data center, the Chancellor's Office NIAMS team can provide hardware, application and database support to accommodate the varied needs of the CSU campuses. Chancellor's Office NIAMS support services include:

  • User training and start-up support;
  • Central database and application maintenance
  • User connectivity to the Chancellor's Office via campus networking resources;
  • Coordination and execution of data collection and warehousing;
  • Troubleshooting software and hardware platforms to ensure smooth operation and integration into the CSU standard operating environment (SOE), and;
  • Communication of product updates and fixes to the campus networks.
Planet IRM

The Planet Infrastructure Relationship Management (IRM) application platform provides the critical link between the information storage and security of technology infrastructure data. Planet IRM allows networking staff to monitor the status of physical infrastructure components and their connectivity, in addition to enabling users to generate and track work orders and provide network infrastructure reports as needed.

Planet has recommended networking configurations for the CSU's SOE. For more information, please contact: Charlotte Ferguson or (707) 826-5889

Please refer to the Planet Recommendations and Guidelines for CSU SOE, Version 1 (.doc)

NIAMS Pilot Implementation

CSU Dominguez Hills is the pilot site for testing NIAMS. The campus is fully operational with NIAMS, providing both a hands-on training opportunity for users and a testing environment to define the initiative's best practices.

Project findings: CSU Dominquez Hills Planet Presentation (.ppt)

More information: Charlotte Ferguson or (707) 826-5889