Attachment to AD NOAT 04-80
             
The California State University Chancellor's Office
SystemWide Financial Operations
   
PLAN OF FIN ADJUST / TRANSACTION REQUEST   PFA039275
   
     QUALITY IMPROVEMENT     
    Customer Quality      
AGENCY   Satisfaction Improvement      
    Survey 2nd Half of      
# CAMPUS Participant FY 03/04      TOTAL 
             
    FY 03/04 FY 03/04      
6650 BAKERSFIELD           2,500.00  Bob Brown   661-664-2211                      2,500.00
6850 CHANNEL ISLANDS           500.00    Joanne Coville   805-437-8877                         500.00
6680 CHICO                                         -  
6690 DOMINGUEZ HILLS                                         -  
6700 FRESNO         1,500.00    Bill Stock   559-278-2227                      1,500.00
6710 FULLERTON & ET                                          -  
6720 HAYWARD           2,500.00  Roseann Hogan   510-885-3483                      2,500.00
6730 HUMBOLDT                                         -  
6740 LONG BEACH                                         -  
6750 LOS ANGELES                                         -  
6752 MARITIME ACAD.         4,000.00    Mark Nickerson   707-654-1038                      4,000.00
6756 MONTEREY BAY                                         -  
6760 NORTHRIDGE         1,000.00    Fred Dukes   818-677-2333                      1,000.00
6770 POMONA                                         -  
6780 SACRAMENTO         2,000.00    Sarah Whyte   916-278-7450                      2,000.00
6660 SAN BERNARDINO                                         -  
6790 SAN DIEGO                                         -  
6800 SAN FRANCISCO                                         -  
6810 SAN JOSE                                         -  
6810 MOSS LANDING (SJ)                                         -  
6820 SAN LUIS OBISPO                                         -  
6840 SAN MARCOS                                           -  
6830 SONOMA                                         -  
6670 STANISLAUS                                         -  
           
  CAMPUS TOTAL         9,000.00         5,000.00                   -                    -                     14,000.00
6620 CHANCELLOR'S OFFICE                                -  
  TOTAL           5,000.00                   -                    -                   14,000.00
             
CAMPUS ENTRIES:  FIRMS 613001 SERVICES - All services including independent contractors, 
      consultants, service agreements and maintenance contracts. 
             
     FIRMS 660009 TRAINING - Direct costs of training programs & prof. Development. 
     Does not include travel, registration fees.     
             
             
EXPENDITURE ENTRY: 613001 DR      
             
FUND BAL CLEARING: 305022 CR      
             
             
CHANCELLOR'S OFFICE CONTACT:  MATTHEW CEPPI   562-951-4547 
   
CAMPUS CONTACT:  SEE ABOVE