The CSU Quality Improvement Program (QI Program) promotes continuous quality and productivity improvement in the California State University system through support for:

• Systematic identification and transfer of best practices
• Quality enhancement strategies and frameworks
• Assessment of customer needs and satisfaction
• Process and performance measurement and evaluation
• Identification and adoption of best practices
• Campus and/or system-wide collaboration

QUALITY IMPROVEMENT PROGRAM - WHAT'S NEW

Learn more about EHE: An Integrated Approach to Assessment, Planning and Improvement

2009 QI Award Winners