Campus: Cal Poly Pomona -- August 13, 2004
Hospitality Industry Experts To Expand Research At Cal Poly Pomona's
Collins School Of Hospitality Management
After an intensive international search, The Collins School of Hospitality
Management at Cal Poly Pomona will welcome two new experts who will help the
school push its research program to new heights. Bringing with them decades of
experience in the hospitality industry as well as research, Dr. Cathy Hsu and Dr.
Denny Rutherford will take different roles in expanding the school's research as
its first Collins School Endowed Chairs.
Beginning in August, Hsu will serve as an advisor to faculty members throughout
the year. Hsu made her first visit to campus earlier this month to meet with
faculty and discuss individual and group projects in progress as well as help
identify publishing opportunities. She will also interview some Collins School's
Board of Advisors interested in working with The Collins School to identify
applied research opportunities.
Rutherford will perform a baseline study that provides an objective perspective
on how the Collins School compares to other hospitality programs research efforts
and then explore how and what would be most valuable to the mission and goals of
The Collins School. In his study Rutherford will conduct interviews to determine
the research environment at Cal Poly Pomona, evaluate the potential for involving
students, and assist faculty in evaluating possible collaborators for research
from within the university and outside of the university.
"There are a number of Collins School faculty who are active in research and
scholarship, but we believe it's important to continue to strengthen our program,"
said Dr. Bob Small, interim dean of The Collins School. "We feel privileged that
both professors Hsu and Rutherford will join the university," he added. "They are
leaders in the area of research and scholarship in the field of hospitality who
will aggressively move our research and scholarly program forward."
The Collins School Endowed Chair was funded by a generous donation by Jim and
Carol Collins, long time university benefactors.
About Dr. Cathy Hsu
Dr. Cathy Hsu is a professor, associate head, and graduate programs director in
the School of Hotel and Tourism Management at the Hong Kong Polytechnic University.
She is the editor and chapter author of the books, Casino Industry in Asia Pacific:
Development, Operation, and Impact to be published in 2005 and Legalized Casino
Gaming in the US: The Economic and Social Impact, published in 1999, by The Haworth
Hospitality Press. She is the lead author of the Marketing Hospitality textbook,
published in June 2001 by John Wiley and Sons.
Her research foci have been the economic and social impacts of casino gaming,
tourism destination and hospitality marketing, consumer behaviors, and hospitality
education. She has over 90 refereed journal and proceedings publications. She has
served as a consultant to various tourism and hotel organizations, such as the
World Tourism Organization, Kansas Travel and Tourism Development Division and
Golden Key Hotels of the World.
Hsu is chair of the International Society of Travel and Tourism Educators, and
editor-in-chief of the Journal of Teaching in Travel and Tourism. She also serves
on seven other journal editorial boards. She received the Best Article of the Year
award from the Journal of Hospitality and Tourism Research in 2000.
About Dr. Denney G. Rutherford
Dr. Denney G. Rutherford holds the Ivar Haglund Endowed Chair in the School of
Hospitality Business Management on Washington State University's Pullman campus.
His research and teaching interests are in the area of the legal aspects of
hospitality operations as well as understanding the management characteristics of
major hotel departments including housekeeping, engineering and front office. He
recently started a research stream on the tourism aspects of the wine country.
He received his Ph.D. and M.Ed. degrees from the University of Washington and his
bachelor's degree from Washington State University. He is a frequent publisher of
articles that appear in the Cornell Hotel and Restaurant Administration Quarterly,
the Journal of Hospitality and Tourism Research and the International Journal of
Hospitality Management. Rutherford has been ranked the tenth most prolific author
of research in the mainstream hospitality research journals and his work was
ranked 25th in a recent citation analysis. His article titled "Managing Guest
Intoxication: A Policy to Limit Third Party Liability" was voted Article-of-the-Year
for Volume 26 by the Cornell Quarterly. He is editor of three editions of Hotel
Department Operations: A Book of Readings and is working on a fourth. He is the
author of Introduction to the Conventions, Expositions and Meetings Industry,
published previously by Van Nostrand Reinhold, and now John Wiley. In 2000,
Rutherford was chosen by his colleagues in International CHRIE as the recipient of
the John Wiley Lifetime Achievement Research Award. He presently serves as a
member of the College of Business - WSU Promotion and Tenure Committee and a member
of the Society of Wine Educators. He also actively consults with the hospitality
industry, hospitality education and serves as an expert witness.
About The Collins School At Cal Poly Pomona
Celebrating its 30th year of excellence, The Collins School of Hospitality
Management at Cal Poly Pomona is the largest and oldest four-year hospitality
program in California. Named in honor of benefactors Jim and Carol Collins, it is
ranked among the top three undergraduate hospitality management programs in North
America. More than 600 undergraduate students receive a superior education in the
state-of-the-art Collins School facilities, where they learn to apply hospitality
management theories and concepts to real-word settings. Part of this unique academic
experience includes managing and operating the fine-dining Restaurant at Kellogg
Media Contact: Uyen Mai, (909) 869-5331,