A hallmark of the hospitality industry is the emphasis on delivering high-quality service to customers. It is this emphasis on service that sets hospitality apart as a unique and rewarding profession. It is what transforms a mere business transaction into a memorable experience for both guests and coworkers alike.

Creating favorite memories is an art. Creating systems that consistently deliver highly valued experiences--ones that exceed customer expectations--is a science. To reach the highest levels of accomplishment in business requires the skills of team-building and leadership. The faculty and staff the CSU Hospitality Management education programs are dedicated to instilling students with the knowledge, skills, and leadership experiences they will need to achieve personal and professional success.