An individual with an entrepreneurial spirit and a good idea can be highly successful in hospitality. Barriers to entry for new businesses remain low because, unlike manufacturing or other commodity-based industries, the focus of hospitality is on service.

Anyone who can develop a new approach to providing distinctive service that customers enjoy can attract and keep a loyal clientele. Whether it is a charming bed-and-breakfast on an island in the sun, a sophisticated nightclub in a European capital, a luxury hotel in an exotic port of call, a chain of family restaurants serving hungry travelers, an Arctic cruise, or a special-events production company, the possibilities available to a hospitality professional are endless.

Teamwork is an essential element of the hospitality profession. It takes skill, coordination, and sensitivity to handle the wide variety of situations that can and do occur while providing personal service to guests. The way in which coworkers are treated sets the tone for their interactions with guests, so positive leadership is a must. More than any other industry, the quality of service that your guests experience determines your success. Regardless of the size of your organization, everyone depends on you and your colleagues to work well together.