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Managing Risk in Service Learning
By 2003-2004, the CSU must ensure that 15 percent of the student
body participates in service-learning courses. Because of the large
numbers of students enrolled in service-learning courses, and the
CSU’s continuing commitment to creating additional service-learning
courses, service-learning directors and faculty members from across
the system began to ask about risk management issues as they pertain
to service-learning placements. In April 2001, a systemwide meeting
brought together risk managers and service-learning directors from
many CSU campuses to discuss how to manage risk in service learning.
Three working groups were established to closely examine the issues,
review the research and make recommendations so that a best practices
manual could be created and used across the CSU system:
 The
Best Practices for Managing
Risk in Service Learning manual contains forms, checklists,
and descriptions that can be used to help build new service-learning
partnerships with community-based organizations, examine existing
partnerships, and create positive, safe, out-of-classroom learning
experiences for all service-learning students. As the CSU moves
closer to providing service-learning opportunities for all its students,
this manual can serve as a guide to the necessary steps in creating
new opportunities. Taking into account numerous perspectives, this
manual’s intent is to represent everyone’s best interest.
This manual is primarily to be used by service-learning directors,
community partnership coordinators and service-learning faculty
on CSU campuses. While some information will apply to other types
of experiential education and community service, this manual is
not intended to cover the intricacies that exist in each of the
different types of experiential education. Service-learning placements
differ from community service placements because of the academic
requirement associated with them. All types of experiential education
need to examine risk management issues as they pertain to their
programs, but we have not intended to be all-inclusive in this manual.
If you question the recommendations in this manual as they relate
to other types of experiential education or community service, please
have a conversation with your risk manager.
Copies of the manual have been distributed to Service Learning
Offices, the Office of Risk Management and the Procurement Office
on each CSU campus.
The Best Practices Manual
The pdf files below will allow you to download and/or print copies
of the manual for use on CSU campuses. These pdf files can be sent
directly to most copy/print centers to be printed and bound (appendices
and forms are already included in this file, it is not necessary
to download those files as well). You can also print the pdf file
first and have copies made, although the print quality will not
be as high. Always use the front and back cover when you make additional
copies, this will help prevent any copywrite problems. If you would
like a large number of manuals for your campus, and do not have
access to the necessary resources to print your own copies, we can
work out an agreement for your campus to purchase additional copies
from the Chancellor’s office at a price that covers printing
and shipping. **(Universities and organizations outside
the California State University System will need to contact the
office of community service learning at the CSU Office of the Chancellor
before reproducing any part of the Best Practices for Managing Risk
In Service Learning Manual).
Best Practices for Managing
Risk in Service Learning Manual this pdf file allows you to
cut and paste text from the manual to your own word document. A
word version of the manual is not available. You will need Adobe
Acrobat to open many of the documents on this page – you can
download it free from adobe.com.
Color Front and Back Cover of
the Manual. Please use both front and back cover if reproducing
copies of the manual to distribute on your campus).
Forms for Managing Risk (word or excel documents)
You can customize the following forms to meet your campus’
needs:
Appendices
Risk Management in the CSU
The CSU has developed a systematic approach to managing risk exposures
at CSU campuses. First, each campus has a designated risk manager,
and all the managers meet quarterly as a group. In addition, the
office of risk management in the Chancellor’s Office has restructured
the overall risk management program to be more collaborative. In
1996, special legislation was passed to permit the CSU as a state
agency, and auxiliary organizations as separate nonprofit corporations,
to create a quasi-public entity to establish and perform pooled
group insurance and related risk management functions for the benefit
of all who elect to join this entity and to participate.
Thus, on January 1, 1997, the California State University Risk
Management Authority (CSURMA)
was formed by the CSU and those qualified auxiliary organizations
that joined with the intention of participating in the risk management
programs to be offered by the Authority. For more information please
visit the CSURMA
website.
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