2012 CSU Facilities Management Conference

Tools of the Trade

Instilling Leadership through Ownership for First-line Supervisors | Monday, November 5, 10:40AM-12:00PM

Shawn Holland, Physical Plant Program Manager, CSU Office of the Chancellor

Mark Hunter, Associate Vice President, Facilities Services, Cal Poly San Luis Obispo

This presentation will detail a training and operational program proven to instill leadership skills and ownership commitment in first-line maintenance, landscaping, and custodial supervisors. The key aspects of Cal Poly’s continuous training program include: APPA Supervisor’s Toolkit, a Learning Management System (Learner Web), and a web-based Facilities Procedural Library. Cal Poly couples this with an inclusive planning and budgeting approach of which the most important aspect is full budgetary delegation to the first-line supervisor. The program might be summarized as: provide continuous training, provide the ownership of whatever resources are available, provide clear expectations and policies, and then delegate the authority to the lowest possible level.

Building Bridges to Customers: Campus Zone Management | Monday, November 5, 1:40PM-3:00PM

Shawn Holland, Physical Plant Program Manager, CSU Office of the Chancellor

Daryn Ockey, Director, Facilities Operations, CSU Sacramento
Mark Leisz, Senior Zone Manager, CSU Sacramento

Zone Management moves customer service into the campus community. Delivering excellent customer service is always a challenge for facilities organizations in higher education, more so during difficult financial times. Sacramento State repurposed three positions to work "in the field" as Zone Managers. The Zone Manager is the primary contact for customers campus-wide; entering work orders in the field and following through to completion. This presentation will discuss the creation and configuration of the Zone Manager format, empowering the audience to consider a new way to improve customer service with existing personnel.

Powerful Tools to Manage Master Plan Changes in your CEQA Document | Monday, November 5, 3:10PM-4:30PM

Steven Lohr, Chief of Land Use and Environmental Review, CSU Office of the Chancellor

Brian R. Smith, Senior Environmental Planner, URS
Renee Longman, Senior Environmental Planner, URS

A Campus Master Plan Program Environmental Impact Report (EIR) should provide enough environmental information to allow construction of each capital facility outlined in the EIR.  But, now time has passed and changes to the master plan are needed to accommodate a relocated, expanded, or otherwise revised construction project. Do you need to spend time and money to completely redo the CEQA analysis? This session will introduce powerful tools for effective use of master plan environmental documents to address subsequent projects within your campus master plan. Discover how the “Findings of Conformance/Consistency” process can substantially streamline the process for capital facilities projects.

Construction Auditing: Common Cost Control Pitfalls | Tuesday, November 6, 8:30AM-9:50AM

Mike Woomer, Associate Director, Facilities Planning, Design & Construction, San Diego State University

Sharon Hartzel, Director, Moss Adams LLP
Neil Murphy, Vice President/Regional Manager, O'Connor Construction Management, Inc.

In this session you will learn how to address common construction risks and improve cost controls. We will share tips and tricks from our experience with the CSU capital construction program to address a variety of exposures to ensure dollars are well-spent and well-controlled. We will delve into effective practices for controlling excessive costs and financial and budget management. Other session topics include: contract controls; direct costs and general conditions costs; and labor and related burden. Audience participation is expected and encouraged.

Transportation Planning: CSU Moves Ahead with New Tools | Tuesday, November 6, 10:40AM-12:00PM

Steven Lohr, Chief of Land Use Planning and Environmental Review, CSU Office of the Chancellor

Jason Pack, Senior Associate, Fehr & Peers
Brian Canepa, Senior Associate, Nelson Nygaard

The development of campus facilities is increasingly affected by on-site and off-site impacts upon transportation systems in the California Environmental Quality Act (CEQA) review process. In response, the CSU has prepared Draft Transportation Study Impact and Transportation Demand Management Manuals, which will provide guidance on the evaluation of the transportation impact of capital projects as well as provide a framework for sustainable transportation programs. A review of the manuals will be presented, along with an opportunity to contribute comments.

Cooperative Town & Gown Climate Action Planning | Tuesday, November 6, 1:30PM-2:50PM

Ali Izadian, Associate Vice President, Facilities Services, CSU Sacramento

Cheryl Laskowski, Environmental Scientist, AECOM
Emily Young, Senior Director, The San Diego Foundation Construction Management, Inc.
John Bridges, Principal, AECOM
Andy Hamilton, Air Quality Specialist, San Diego Air Pollution Control District

Addressing climate change is an important goal for California’s public institutions. State legislation and governor executive orders place high priority on taking action to reduce our state’s greenhouse gas emissions and adapt to the effects of climate change. The CSU campuses can play an important role in reaching this goal, but even better results may be achieved by establishing cooperative ventures between campuses and the local communities in which they are located. This session will focus on how these cooperative ventures can be established so that campuses, local governments, and non-governmental organizations can effectively combine their resources and efforts to address this significant global issue.