Academic Service Learning
Learn and Serve Grant Program
California State University’s
Assessment Plan Rubric
To access the CSU’s Service-Learning Assessment Plan Rubric,
click on one of the three goals. Each goal will contains all of
its corresponding steps. The Office of Community Service Learning
at the Office of the Chancellor developed this rubric. Additionally,
the "Self-Assessment Rubric for the Institutionalization of
Service-Learning in Higher Education" developed by Dr. Andrew
Furco, Director of the UC Berkeley Service-Learning Research and
Development Center, was used as a model; some of these questions
were incorporated into the CSU Service-Learning Assessment Plan
- Goal 1: To develop
a solid infrastructure to support community service learning
Goal 2: To provide resources
and tools for faculty interested in service learning (pdf)
- Step 1: Create an office of community service learning.
- Step 2: Integrate community service learning into the campus
mission statement and strategic plan.
- Step 3: Develop a campus strategic community service-learning
- Step 4: Develop and administer a tool to collect data about
- university needs and resources.
- Step 5: Create an information management system.
- Step 1: Provide faculty training about experiential education
in general and along a continuum of integration in community
service learning specifically.
- Step 2: Provide curriculum development funds to assist in
developing community service-learning courses.
- Step 3: Recognize faculty involvement in community service
learning in the retention, tenure, and promotion policies.
- Step 4: Create department-based incentives for faculty involvement.
- Step 5: Provide campus awards for outstanding faculty and
student involvement in community service learning.
- Step 6: Provide workshops and other support arrangements for
faculty interested in community service learning.
- Step 7: Organize a community service-learning committee that
includes strong faculty representation from all colleges.
- Step 8: Give regular reports about community service learning
to the Academic Senate and other campus bodies to enhance awareness.
- Step 9: Provide appropriate workload credit for designing
and offering community service-learning courses.
- Goal 3: To support
the involvement of community partners and students in the design
of a service-learning program(pdf)
- Step 1: Involve students and community partners from the
beginning in planning and developing community service-learning
programs and policies.
- Step 2: Establish community advisory panels.
- Step 3: Prepare student and community agency/organization
- Step 4: Develop ties with local K-14 schools.
- Step 5: Conduct workshops with community agencies/organization
and neighborhood groups.
- Step 6: Create community service-learning demonstration
- Step 7: Develop assessment techniques to evaluate partnership
- Step 8: Work with campus student organizations to increase