California State University, Office of the Chancellor

Code: AA-2013-03
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The Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973 (504) require that qualified individuals be provided equal access to programs, services, and activities. California Government Code 11135 applies Section 508 of the 1973 Rehabilitation Act, as amended in 1998, to State entities and to the California State University (CSU). Section 508 of the Rehabilitation Act was enacted to eliminate barriers in information technology, to make available new opportunities for people with disabilities and to encourage development of technologies that will help achieve these goals.

The CSU policy statement on accessibility is articulated in Executive Order 926. Implementation of this policy is guided by the Accessible Technology Initiative (ATI) as established in Coded Memo AA-2006-41 and revised in the following coded memos: AA-2007-04, AA-2007-13, AA-2008-21, AA-2009-19, AA-2010-13, and AA-2011-21. This coded memo supersedes all previous coded memos.


All CSU programs, services, and activities should be accessible to all students, staff, faculty, and the general public. This encompasses all technology products used to deliver academic programs and services, student services, information technology services, and auxiliary programs and services.

The CSU's Accessible Technology Initiative (ATI) implementation approach is driven by the following principles:

Key Strategies

The CSU Accessible Technology Initiative targets the elimination of accessibility barriers across the university.  The CSU is using a "capabilities maturity" strategy to achieve its vision for accessibility.  This strategy focuses campus and system efforts on continuously improving and institutionalizing its business and academic processes that will reliably, sustainably, and successfully deliver accessible educational, administrative, and community services for all.  The implementation of the ATI is based on the following key components:

Implementation Goals

Campuses are required to accomplish the ATI goals listed below. Each ATI goal is supported by a set of success indicators that describe the processes, procedures, and activities that need to be accomplished in order to meet the goal.  As changes in technology occur, the success indicators may be modified following consultation with campus executive leadership.

Web Accessibility Goals

Procurement Accessibility Goals

Instructional Materials Accessibility Goals

Implementation Approach

The ATI recognizes that each CSU campus faces unique challenges with implementing the ATI. The implementation approach outlined below was therefore developed in collaboration with the Executive Sponsors Steering Committee (ESSC), the ATI Leadership Council and the ATI Priority Area Communities of Practice to ensure that campuses have adequate flexibility to manage their ATI implementation.

Each year, the CSU will make progress toward accomplishing the ATI goals by using a combination of systemwide and campus-based activities. Campuses will assess their capacity, select specific success indicators to work on, engage in a variety of projects and activities that address these success indicators, and report on their progress in the ATI Annual Reports. In addition, the ATI, in consultation with campus leaders, will select success indicators to work on collaboratively at the systemwide level.

Chancellor's Office ATI Responsibilities

The ATI department is part of systemwide Academic Technology Services (ATS) within the Academic Affairs division. ATS will continue supporting the ATI by providing staffing and resources.  The ATI is committed to helping campuses accomplish the ATI goals by engaging in the following activities:

Campus ATI Responsibilities

The ATI Steering Committee on each campus and at the Chancellor's Office will oversee the ATI implementation including reviewing and revising the ATI Campus Plan, implementing project and activities to meet ATI goals, and documenting progress toward these goals using the ATI Annual Report process. Each of these responsibilities is described in more detail below.

Participation by Key Stakeholder Groups on Campus

Reviewing/Revising the ATI Campus Plan

Each year, the campus Executive Sponsor, working with the campus ATI Steering Committee, will review and update the ATI Campus Plan to guide their implementation. The Plan will indicate the specific success indicators on which the campus will focus its efforts across the 3 priority areas.  Campuses may adopt the ATI Campus Plan Template provided by the ATI or develop their own plan format.  The Campus Plan Template is available on the ATI website.

When developing the Plan, campuses should consider the following information:

Implementing the ATI Campus Plan

Ensuring the accessibility of information technology and resources is a shared responsibility of the entire campus and requires a coordinated, ongoing effort to ensure its success. Campus executive sponsors should lead the implementation effort on their campus through the following activities:

Documenting Progress Using the Annual ATI Report

Campuses will submit an ATI Annual Report to the Chancellor's Office each year which details campus progress towards accomplishing the ATI Goals.  The Chancellor's Office ATI department will provide the framework and methodology for submitting ATI annual reports to campuses.

When completing the Annual Report each year, campuses will:

Implementation Timeline

The timeline associated with ATI implementation tasks is provided below.

The Chancellor's Office ATI department will support the implementation timeline through the following activities: