Resource Sharing System 3.1.1 Problem Report

Resource Sharing System 3.1.1
Problem Report

Please include the following information when reporting problems.  E-mail to Deborah Schaeffer dschaef@calstatela.edu
 

  1. campus
  2. name
  3. phone/e-mail
Date of original incident?
Which mode of RSS was being used?
  1. RSS Lending
  2. RSS Borrowing
  3. CSU Union Catalog
  4. RSS ILL Request Form, etc.
What function was being performed?

What exact error message was given?
 

Information specific to this problem, i.e.:

 
RSS Request number (for RSS problem)
Patron Name/ID number (for RPA problem)
Title of the item (for union catalog problem)
Sequence of events
  1. before
  2. at the time
  3. after