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Contact Info:
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Test Lead/Contact:
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Campus:
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Contact Phone Number:
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Email:
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| Please provide detailed answers to the following questions: |
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Technology
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Was all necessary equipment provided
during testing?
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If not, what was missing?
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Was sufficient internet access provided during testing?
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Was it easy to connect to the internet?
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Please list any additional equipment that would have been helpful:
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User Support
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Was it easy to schedule time in the lab?
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If not, what were the difficulties?
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Was the request form processed within 2 business days?
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If not, when was it processed?
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Was it easy to gain access to the lab during the scheduled time?
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Did the facility/physical environment support satisfactory completion of
the testing?
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Was technical expertise provided by the lab staff when needed?
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Testing & Documentation
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Was an orientation
to the lab provided?
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Was it helpful?
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Were the procedures to be followed during testing clear and understandable?
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If not, what was unclear?
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Were adequate instruction and documentation related to testing provided?
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If not, what was missing?
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Was it easy to follow procedures for documenting testing results?
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If not, what was difficult to follow?
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Suggestions
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Please provide any suggestions for improvements
to the physical/technical environment of the lab:
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Please provide any suggestions for improvements to the
policies/procedures of the lab:
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Please provide any other suggestions for improvements to the lab:
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