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Customer Satisfaction Survey Communication Plan
This document can be downloaded in its entirety:
Download Document
(PDF, 192KB)
Contents
Page #
1.0
Introduction
2
2.0
Overview of Web Administration
2
3.0
Options for Web Administration
2
3.1
Option 1
2
3.1.1
File formats for Email Address Submittal
2
3.2
Option 2
4
3.3
Create Your Own Survey
5
3.4
Validity of Student Emails
6
3.5
Obtaining Email Address
6
4.0
Sampling
6
4.1
Random Census Distribution
7
4.2
Targeted Sampling
7
5.0
Sample Email Invite
8
6.0
Overview of Results/Campus Reports
8
7.0
Timeline and Checklist for Campus Coordinators
9
7.1
Spring 2006 Timeline
9
Content Contact:
Robyn Pennington
Technical Contact:
webmaster@calstate.edu
Last Updated: October 16, 2006
