Student Career Services Customer Satisfaction Survey Report Campus: CSU   Based on the number of academic units you have completed what is your present class level: Freshman 192 Sophomore 167 Junior 408 Senior 703 Graduate 364 Are you primarily a: Day Student 891 Evening Student 312 Both day and evening student 616 Weekend student 14 Have you used Career Services during the last 12 months? Yes 528 No 1301 If no, listed below are the possible reasons why you may have not used Career Services. Please mark all that apply to you? Haven't needed to use it 704 Didn't know about the services 613 Not a priority right now 363 Hours not conductive to schedule 120 Previously had a less-than positive experience 32 Heard less-than-positive things from others 44 Already have plans for graduation 112 Other (please specify) 108 Have you used the Career Center to find an internship/co-op, summer, full, or part-time employment? Yes 430 No 1399     Rate your satisfaction with the service during the last 12 months. If you cannot rate the item (or it's not applicable) select "Don't Know".   Response Distribution     Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Don't Know Response Average Max Min Quality of career and employment related workshops 8 17 77 113 48 204 3.67 4 2.88 Outcome of career counseling sessions 10 30 73 100 56 197 3.6 4 2.8 Usefulness of the Career Services website and on-line services 11 27 89 156 111 67 3.84 4.19 3.09 "Quality of career resources (publications, flyers 10 22 127 147 79 79 3.68 3.84 3.08 handouts)" 9 17 80 110 55 78 3.68 3.84 3 Career days and job fairs  18 37 82 158 80 81 3.65 3.87 2.86 Quality of job listings (career, part-time, co-op internships) 19 61 80 164 100 39 3.63 4.01 2.85 Overall quality of service from staff 13 32 76 161 128 57 3.88 4.2 3.18 Assistance in obtaining internships/co-op positions 18 49 97 82 46 171 3.30 3.63 2.63 Assistance with finding summer employment 18 41 109 62 39 196 3.23 3.73 2 Assistance in obtaining full or part-time work 23 34 112 84 46 165 3.32 3.85 2.7 Assistance in finding potential employment after graduation 22 39 95 51 34 224 3.15 4.63 2.33 Availability of Employer Interviews 19 45 99 81 40 178 3.27 2.33 3.4 Availability of career counseling and advisement 18 28 94 110 71 143 3.59 4.25 3.13 Availability of computers in Career Centers for electronic resources 10 27 83 106 81 160 3.72 4.4 3 Availability of graduate/professional school resources/assistance 17 26 80 55 31 254 3.27 3.67 2.2   Please rate how important each of the following services are to you . If you cannot rate the item ( or it's not applicable), select "Don't Know".   Response Distribution   Not at all Important Somewhat Important Neutral Important Very Important Don't Know Response Average Quality of career and employment related workshops 4 28 65 140 110 62 3.93 Usefulness of the Career Services website and on-line services 2 12 48 115 198 31 4.32 "Quality of career resources (publications, flyers 8 19 87 152 96 34 3.85 handouts)" 6 8 60 103 91 45 3.99 Career days and job fairs 4 14 37 104 212 29 4.36 Quality of job listings (career, part-time, co-op internships) 1 4 25 96 249 28 4.57 Assistance in obtaining internships/co-op positions 2 9 30 105 215 44 4.45 Assistance in finding summer employment 6 21 60 111 163 44 4.12 Assistance in obtaining full or part-time work 5 10 30 109 213 38 4.40 Assistance in finding potential employment after graduation 2 1 24 64 272 38 4.66 Availability of Employer Interviews 3 5 47 93 207 47 4.40 Availability of career counseling and advisement 5 7 58 116 187 29 4.27 Availability of computers in Career Centers for electronic resources 23 41 87 102 112 38 3.65 Availability of graduate/professional school resources/assistance 9 15 53 105 159 62 4.14 Last Updated: October 16, 2006 Back