| Rate
your satisfaction with the service during the last 12 months.
If you cannot rate the item (or it's not applicable) select
"Don't Know". |
| |
Response
Distribution |
|
| |
Very
Dissatisfied |
Dissatisfied
|
Neutral
|
Satisfied
|
Very
Satisfied
|
Don't
Know |
Response
Average |
Max |
Min |
| Personnel
Policy Questions |
15 |
37 |
66 |
103 |
51 |
88 |
3.51 |
3.85 |
3.35 |
| Payroll services |
9 |
23 |
44 |
143 |
117 |
24 |
4.00 |
4.27 |
3.86 |
| Classification
Determination |
17 |
46 |
65 |
66 |
32 |
132 |
3.22 |
4 |
3.05 |
| Leave accounting |
3 |
5 |
52 |
93 |
53 |
149 |
3.91 |
4.32 |
3.73 |
| Advising
and counseling (discipline, employee problems) |
23 |
23 |
57 |
47 |
33 |
174 |
3.24 |
3.45 |
3.17 |
| Benefits
administration |
12 |
23 |
60 |
110 |
78 |
75 |
3.77 |
4.03 |
3.55 |
| Grievance
and complaint handling |
26 |
19 |
57 |
31 |
23 |
200 |
3.04 |
3.32 |
2.73 |
| Career
development advising |
16 |
31 |
64 |
31 |
20 |
196 |
3.05 |
3.35 |
2.89 |
| Job
openings and inquiries |
13 |
18 |
73 |
92 |
35 |
126 |
3.51 |
3.7 |
3.23 |
