CSU Quality Improvement

 
Faculty Career Services Customer Satisfaction Survey Report
Campus: CSU
 
Have you used Career Services during the last 12 months?
Yes 27
No 127
If no, listed below are the possible reasons why you may have not used Career Services. Please mark all that apply to you?
Didn't know about the services 61
Not a priority right now 53
Previously had a less-than positive experience 5
Heard less-than-positive things from others 1
Had to wait too long for services 0
Other (please specify) 25
   
Rate your satisfaction with the service during the last 12 months. If you cannot rate the item (or it's not applicable) select "Don't Know".
  
Response Distribution
  
Very
Dissatisfied

Dissatisfied

Neutral

Satisfied

Very
Satisfied
Don't
Know
Response Average
Max
Min
Classroom Presentation
0
0
0
0
6
17
5.00
5
5
Career services tour
0
0
0
1
1
20
4.50
4.5
4.5
Consulting on Curriculum need relevant to labor market trends
0
0
0
1
3
18
4.75
5
5
Employment/salary trends
0
0
0
4
3
14
4.43
5
4.2
Job search skill development/resources for students
0
0
0
5
4
12
4.44
4.5
4
Career consulting/counseling for students
0
0
0
2
5
15
4.71
5
4.33
Career services-career and job fairs
0
0
0
3
5
14
4.63
5
4.5
Career services web site
0
0
1
5
7
9
4.46
4.67
4.4
Career services publications
0
1
1
3
5
13
4.20
4.5
3.8
Career services programs and workshops
0
0
0
2
5
15
4.71
5
4.5
Internships and co-op positions
0
0
1
3
2
16
4.17
5
4
Employment opportunities
1
0
1
6
2
11
3.80
4.5
3.4
On campus recruiting
0
0
1
4
3
14
4.25
4.75
3.67
Partnership opportunities with employers who hire students in your field
0
0
1
2
1
17
4.00
4.33
3
Career counselor's expertise of the labor market/job search process
0
0
1
1
4
15
4.50
5
4
Overall Quality of Service from Career Center Staff
0
0
1
7
9
4
4.47
4.5
4.43
 
Please rate how important each of the following services are to you . If you cannot rate the item ( or it's not applicable), select "Don't Know".
 
Response Distribution
 
Not at all
Important

Somewhat
Important


Neutral


Important
Very
Important
Don't
Know
Response
Average
Classroom Presentation
2
1
0
3
7
7
3.92
Career services tour
3
0
1
4
3
8
3.36
Consulting on Curriculum need relevant to labor market trends
1
0
2
5
3
8
3.82
Employment/salary trends
1
0
0
5
8
5
4.36
Job search skill development/resources for students
1
0
0
4
9
5
4.43
Career consulting/counseling for students
1
0
0
6
8
5
4.33
Career services-career and job fairs
2
0
0
7
4
6
3.85
Career services web site
2
1
0
4
11
2
4.17
Career services publications
2
1
3
4
6
3
3.69
Career services programs and workshops
2
0
0
7
6
5
4.00
Internships and co-op positions
1
0
1
3
6
8
4.18
Employment opportunities
1
0
0
4
9
5
4.43
On campus recruiting
1
0
1
3
9
5
4.36
Partnership opportunities with employers who hire students in your field
1
0
0
6
5
7
4.17
Career counselor's expertise of the labor market/job search process
1
0
1
2
9
6
4.38
Last Updated: October 16, 2006
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