Parking Decal Issuance

Results and recommendations for the issuance of parking decals at CSU campuses. The study focused on student, faculty, and staff parking decals for a single term and a fiscal year.

• Systemwide report - Results and Recommendations (PDF, 125KB)
• Customer Satisfaction Survey Data Spring 2006
  Survey data used in the analysis of the current process and developing the model practice
• Process Improvement Tools
  Various tools used in the analysis of the current process and developing the model practice.
• Process Survey Results
• Site Visit Reports (PDF, 999KB)
  Documentation from site visits made to USC and UCLA.