The 2006 California State University Quality Improvement Symposium will be held on February 23, 2006, at the Crowne Plaza Los Angeles International Airport (LAX) Hotel. Delegates to this event will have a wonderful opportunity for learning and networking through various concurrent breakout sessions and keynote speakers.

Session tracks will provide a forum for campuses to share information and experiences in improving administrative efficiency, effectiveness, and service in areas such as student administration, finance, and human resources; participants will also have the opportunity to learn how campuses are maximizing and extending the capabilities of CSU administrative systems. Sessions will also focus on campus experiences with accreditation and assessment, as well as the implementation of quality frameworks and initiatives. Session tracks will include:

Lynne Lancaster, best-selling author and expert on workplace and social trends, and Don Kassing, the president of San José State University, have been selected as keynote speakers for this event.

A sought-after expert on workplace and social trends, Lynne Lancaster has been a guest commentator on CNN, CNBC, and National Public Radio. Her by-line has appeared in numerous publications such as The Futurist and Nation's Business, and she has been interviewed in a wide range of national publications including the Wall Street Journal, TIME magazine, the Los Angeles Times, Success magazine, and the Washington Post.

Lancaster is co-author of the best-selling business book When Generations Collide—a consistent favorite among CEOs—and she advises leaders, managers, and employees alike on how to conduct business more successfully. A summa cum laude graduate of the University of Minnesota, she is an engaging, informed, and entertaining speaker.

Under President Don Kassing’s leadership, San José State has embarked on a university-wide strategic planning process that articulates a shared vision and includes goals, implementation plans, and scorecards. This culture of evidence helps drive improvement actions in areas related to student learning, student life, and graduation rates. The campus utilizes the various administrative systems to produce their scorecards.

Past attendees have included system executives; university presidents and vice presidents; finance and human resource directors and managers; public safety, risk management, and parking administrators; procurement officers; institutional research directors; student health and services professionals; and auxiliary organization managers—all those at the system and campus levels who are dedicated to quality improvement, streamlining processes, and getting results. The symposium also draws participation from universities and colleges around the western region.

For registration and additional information go to: www.calstate.edu/qi, or contact Robyn Pennington at (562) 951-4552 or rpennington@calstate.edu.