| Recognizing
CSU Quality |
|
 |
Online Quality Improvement Showcase
– Case Studies in Successful Quality Improvement
Initiatives in the CSU |
|
| The
Quality Improvement Programs Office has recently launched
a new |
| page
on its website dedicated to highlighting the campus
quality improvement achievements. Read more about
how campuses are implementing innovative quality improvement
initiatives and sharing their experiences. More.
|
|
|
|
| Recognizing Excellence
in Quality Improvement |
|
We
are proud to announce the winners of the 2003-04 Quality
Improvement Awards, which recognize outstanding achievements
and contributions in QI throughout the CSU system.
The winners are chosen by the Awards Selection Committee,
comprised of representatives from campuses within
the CSU. This year’s awards include: |
|
- Team
of the Year – Balanced Score Card Team,
San Marcos
- Distinguished
Service, Stephen G. Garcia, San Marcos & Katy
Rees, San Marcos
- Quality
Improvement Facilitator of the Year,
Sarah Whyte, Sacramento
- Quality
Improvement Champion of the Year,
Abbi Stone, San Marcos. More.
|
| |
| What's
Happening |
|
 |
New Web Seminar Series Offers
Interactive Presentations about Quality
Improvement Practices |
|
| The
Web series offers campuses the chance to
learn from campus colleagues and industry
experts regarding quality improvement practices
without travel expenses. More.
|
|
| Quality Improvement Programs – Action
for Excellence: More Than Just “The
Right Thing To Do” |
|
| Quality
Improvement has chartered a new beginning
— action for excellence. While we
have not changed the commitment to our core
activities — performance measurement,
customer satisfaction, and process improvement
— we have changed our focus to offering
these solutions in flexible ways that will
promote the alignment of the various initiatives
and the results to achieve the campus’
desired goals. More.
|
|
|
|
|
|
Quality Improvement Calendar |
|
| SEP
16-17 |
pbviews
User Group Conference |
| OCT
18-19 |
Improvement
Planning Committee Meeting |
View
the complete Quality Improvement calendar here. |
|
|
|
|
Focus
on the value of the information — not
necessarily the format. We often see
executives focused on the layout of a report
and pay little attention to the valuable information
that should be gleaned from it.
One
of the biggest challenges is weaning management
away from a certain paper report or layout.
Executives should challenge themselves to identify
what information they truly need to make better
decisions and how they can get this information
in a timely and cost effective manner.
Provided
by: pbviews |
|
| |
|
| |
| |
| |
| |
|
We
are pleased to announce the addition of Briana K. Anderson
to the Quality Improvement team. She will take on the role
of Quality Improvement Consultant, providing in-depth expertise
and training for the various systemwide quality initiatives.
Briana has a background in consulting with KPMG and recently
completed her master's degree at Cornell University. She
is also a CSU graduate, having completed her bachelor's
at Cal Poly (San Luis Obispo). Drawing on her experience,
Briana will be a valuable resource in assisting campuses
in utilizing the quality tools to develop specific solutions
to meet their needs, and will further reinforce the quality
improvement program as a center of excellence in the CSU.
Briana's
work location is in the Chancellor's Office in Long Beach.
Please join us in welcoming her to the CSU.
|
|
