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| June 2005 | E-News
for the CSU Quality Improvement
Community |
Vol.
6, No. 3 |
| QI
Library Offers Resources on Assessment, Results, and Being Effective
at Work |
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| You can check out books and resources related to quality improvement on the CSU Quality Improvement website under Checkout Reference Materials." This simple, free, entirely Web-based process allows you to check out a book for two weeks and receive it within days. You can peruse a listing of over 70 resource titles or search on QI-related topics. A
sample of the great resources in the QI Library includes: |
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| The Dance of Change, Peter Senge | |
| Since
its release in 1990, Peter M. Senge's bestselling The Fifth Discipline has converted readers to its innovative business principles of
the "learning organization," personal mastery, and systems
thinking. Published nearly a decade later, Dance of Change provides
a formidable response to businesspeople
wondering how to make his programs stick. Senge outlines potential
obstacles (such as initiating transformation, personal fear and
anxiety, and measuring the unmeasurable) and proposes ways to
turn these obstacles into sources of improvement. Senge presents
an insider's account of long-term maintenance efforts at General
Electric, Harley-Davidson, the U.S. Army, and others who are learning
organization, along with experience-based suggestions and exercises
for individuals and teams.
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Assessing Academic Programs in Higher Education, Mary J. Allen |
| Higher
education professionals have moved from teaching- to learning-centered
models for designing and assessing courses and curricula. Based
on Allen’s extensive experience conducting assessment training
workshops, this book is an expansion of a workshop/consultation
guide that has been used to provide assessment training to thousands
of busy professionals. Assessing Academic Programs in Higher Education
provides a comprehensive |
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introduction to planning and implementing the assessment of college
and university academic programs. |
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| The
Outcomes Assessment Handbook, Mary J. Allen |
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In
this handbook, Mary Allen provides examples of assessment techniques
used at CSU Bakersfield including tips, sample documents, resources
and assessment steps and strategies. Allen’s mantra is that
outcomes assessment should be meaningful, manageable and attainable.
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| Assessing
for Learning - Building a Sustainable Commitment Across The Institution,
Peggi L. Maki This book offers colleges and universities a framework and tools to design an effective and collaborative assessment process appropriate for their culture and institution. It encapsulates the approach that Peggy Maki has developed and refined through the hundreds of successful workshops she has presented nationally and internationally. Maki presents inquiry into student learning as a core process of institutional learning -- a way of knowing about our work -- to improve educational practices. Becoming learning organizations themselves, higher education institutions deepen understanding of their educational effectiveness by examining the various ways in which students make their learning visible. |
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Get
It, Set It, Move It, Prove It: 60 Ways To Get Real Results In
Your Organization, Mark Graham Brown |
| If you seek to produce measurable results in your organization, this book is for you. It provides practical and useful methods that you can use immediately and points out habits you should avoid. Get It, Set It, Move It, Prove It is about getting real results and being able to prove them. The distinct feature of this book is the four-phased model: "Get It" focuses on | |
your leadership’s vision and values; "Set It"
improves your goals and strategies and their deployment in regard
to ethics and regulatory requirements and performance measurement;
"Move It" strengthens your relationships with important
customers and the management of employees and key work processes;
and "Prove It" helps you supply the evidence that your
systems are producing high-performance results. |
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Catch!
A Fishmonger's Guide to Greatness - "Become more effective
in your life and work", Cyndi Crother |
The
Pike Place fishmongers are almost as famous as the market they
work at, lovingly profiled in the media and treasured by those
who watch them go about their work each day with style and smiles.
In Catch!, Cyndi Crother tells their story; or rather, lets them
tell it, in this unusual combination of oral biography and business
blueprint. Using the fishmongers' examples, |
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letting them explain their work lives and their personal lives,
the book explores the issues of goals; both financial and humanitarian;
and intention, showing how the crew itself creates these goals
in collaboration with management to everyone's satisfaction. Catch!
examines the power of possibility, taking such guiding principles
as coaching and acknowledgment that are lacking in many businesses
and showing that readers too can be the prime movers in their
own experience.
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