WHO WE ARE:

Systemwide Quality Improvement promotes continuous quality and productivity improvement in the California State University system.

WHAT WE DO:

• Systematic identification and transfer of best practices
• Quality enhancement strategies and frameworks
• Assessment of customer needs and satisfaction
• Process measurement and evaluation tools
• Outcomes assessment and performance measures
• Campus and/or system-wide collaboration

QUALITY IMPROVEMENT PROGRAM - WHAT'S NEW

2008 EHE Course

Past QI Symposium Presentations