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INFORMATION RESOURCE FACILITIES Task Force on Facility Planning for
Executive Summary Planning for Integrated Information Resources Appendices A: 1991 Policies and Standards for CSU Campus Library Facilities
In response to dramatically changing information and instructional technologies, CSU libraries are changing their focus from management of printed material to active instructional facilities providing both local and remote access to print, non-print and electronic resources. The Task Force on Facility Planning for Library and Information Resources was charged by the Commission on Telecommunications Infrastructure to develop standards for integrated facilities designed to ensure that all information technology functions operate in concert on CSU campuses. The work of the Task Force builds upon the work of previous groups and studies that have identified the elements of the 21st Century library and the broader campus information technology infrastructure. In reviewing the existing 1991 Policies and Standards for CSU campus Libraries, the Task Force concurred that elements of the 1991 Standards should be retained and used to define maximum planning parameters for both bound volumes and space. The Task Force proposes a model which reshapes the current standards for libraries to allow individual campuses to integrate a variety of services into library building projects, i.e., the "integrated information resource facility." The integrated information resource facility is defined as a facility not only integrating functions within a building but throughout the campus and beyond via telecommunication and information technology. Space is needed for emerging technologies that are being integrated into electronic library services and delivery. Space is needed for people to come together to learn about the emerging technologies and new information resources. Professionals in libraries, media and academic computing require facilities to provide active instruction for students and faculty. The planning guidelines proposed herein complement the 1991 Standards by including the integration of functionality in a flexible and non-prescriptive manner. The 1991 Standards for library facilities established a formula for arriving at total assignable square feet based on FTE enrollment projections. The model proposed incorporates a framework for planning facilities that preserves the total space allowance of the 1991 Standards but also makes provision for integrating technologies for the 21st Century educational environment. The total amount of space generated by the proposed model remains the same as that generated by the 1991 Standards. While approximately 80% of the space is for traditional library activities, now approximately 20% is for integrated facilities to support the electronic information instruction and delivery. The 20% is funded at a higher rate than the 80% because of the higher costs of infrastructure, program space, and equipment costs. The proposed model is a fiscal and physical approach which is based on
previous CSU studies. The approach allows each campus to design a facility
which meets the individual campus needs and culture. It is not a prescriptive
approach. The model assumes a campus wide view of information resources
which integrates the computer, telecommunications and media services,
and library resources. The recommendations are meant to be flexible
to accommodate changing technologies. In response to dramatically changing information and instructional technologies,
CSU libraries are changing their focus from management of printed material
to active instructional facilities providing both local and remote access
to print, non-print and electronic resources. Although the functions within
the library facilities have shifted in emphasis, the formulas for defining
space requirements within library facilities have not been adjusted to
include the wide variety of instructional activities and electronic resources.
Nor do any existing formulas for other technology areas such as Media
Centers, Computer Centers and Telecommunications accommodate the need
to integrate information resources and technology functions across the
campus. The Task Force on Facility Planning for Library and Information Resources
was charged by the Commission on Telecommunications Infrastructure to
develop standards for integrated facilities designed to ensure that all
information technology functions operate in concert on CSU campuses. The
work of the Task Force builds upon the work of previous groups and studies
already done to identify the elements of the 21st Century library and
the broader campus information technology infrastructure. The charge encompasses
activities being undertaken as part of the CSU library strategic plan.
That document, Transforming
Libraries for the 21st Century: A Strategic Plan of the CSU Council of
Library Directors, calls for the development of prototype library
facilities which can adapt to rapidly changing information and technological
environments. The current planning standards, published in the 1991 document Policies and Standards for CSU Campus Library Facilities, are inadequate to allow for the diversity of electronic services, the increasing instructional component in libraries and the integration of other types of related services on the campuses. In addition, the recent review of telecommunications infrastructure planning (Leveraging the Future: The Telecommunications Plan for the CSU highlights the need for detailed and comprehensive plans within the CSU. None of the infrastructure requirements needed to support the networked and remote electronic resources, portable computer equipment brought into the building by users, and instructional classrooms are provided for in the formulas. All of the services being provided by libraries today require upgraded infrastructures, and thus a higher cost for ASF (Assignable Square Feet) in the formulas. The current cost formulas are insufficient to support the new functionality within the library facilities or information resource centers with libraries incorporated. After reviewing the 1991 policies and standards for library facilities, the Task Force concluded that elements of those standards should be retained and used to define the overall planning parameters for both library volumes and area. Reports and studies done subsequent to the 1991 standards address the dramatic change in the library and information technology environments but have resulted in no changes in the basic space standards. The planning guidelines developed by the Task Force retain the defined volume holdings and total assignable square feet that are contained in the 1991 standards (see Appendix A). On many campuses there is a convergence, organizationally and physically, of many different types of technologies and services within the library. Exhibit 1 illustrates variety of resources, facilities and services that have been integrated into several CSU library facilities. Integrated Instructional Resources, Facilities and Services
The Task Force proposes a model which reshapes the current standards for libraries to allow individual campuses to integrate a variety of services into library building projects, i.e. "integrated information resource facility." The integrated information resource facility is defined as a facility not only integrating functions within a building but throughout the campus and beyond via telecommunication and information technology. An integrated facility permits partnering and collaboration among all involved in the delivery of instruction and information resources and services. The professionals in the library, media and academic computing have assumed a stronger and more active role in teaching students and training faculty in the use of technology. An integrated facility supports this active role and helps to better meet the needs of the student. The proposed model presents new guidelines that provide the basis for
a new planning approach building upon previous CSU studies. The model
allows each campus to design a facility which meets its campus needs and
reflects its culture. The model assumes a campus-wide view of information
resources which integrates the computer, telecommunications, media services,
and library resources. Background Previous CSU studies and task force reports reflect a continual review of the changing library environment. Among the documents used by this Task Force are the following: Policies and Standards for CSU Campus Library Facilities (1991) The 1991 Policies and Standards document contains the existing CSU policies for planning future CSU libraries, articulated standards for the different types of library space, and provides an overview of the impact of these standards on the future projected library space needs of each CSU campus. The 1991 standards address the needs of print collections, including compact storage, but do not adequately emphasize the electronic and instructional spaces that have been emerging within the library facilities. The 1993 five-campus task force, chaired by Michael Gorman, Dean of Library Services at CSU Fresno, identified the following central tenet: "New library buildings must incorporate all applicable new and developing information technologies into the delivery of recorded knowledge and information. Further, as far as can be done, the library should be positioned to take advantage of future and, as yet unknown, technological and service developments." The task force listed many technologies and services which need to be included in the planning of library buildings. The use of technology, electronic information resources and telecommunications are major elements of the new services such as electronic reserve book rooms, universal access workstations, services to distant learners, electronic reference services, and training facilities. Leveraging the Future focuses on the strengths and weaknesses of the telecommunications infrastructure in the CSU (both internal and external to the campuses), the changes required to support campus telecommunications needs in the future, and the policy and technical decisions which would facilitate that process. The plan highlights the needs to enhance and upgrade the telecommunications infrastructure. The ability of the library to deliver electronic services as identified in the 1993 Task Force report is dependent upon this infrastructure. Library planning in the previous documents did not clearly define the needs outlined in Leveraging the Future; adequate funding for infrastructure requirements has not been included in facilities planning. Transforming CSU Libraries for the 21st Century proposes a vision for the CSU libraries of the future. This strategic plan addresses broad direction and policy concerns and incorporates specific strategies for implementation. The following exerpts convey key concepts from the plan's Vision Statement: The library will function as the hub of a full-service information and instruction network designed to facilitate the delivery of recorded knowledge and information. Policies and Standards for CSU Campus Library Facilities issued
in 1991 provides the quantitative information needed to identify space
and costs for library facilities. The 1993 and 1994 documents redefine
the needs but do not specify the quantitative information needed to identify
space and costs for the integrated library facilities. This Task Force
proposes additional guidelines, built on the information presented in
those earlier documents, to expand the 1991 Standards to incorporate the
needs of the integrated information resource facility. PLANNING FOR INTEGRATED INFORMATION RESOURCES Functional integration of information technologies permits access to the full range of campus information resources independent of time and place. Access to campus information resources should be available from on-campus locations such as student housing, classrooms, faculty offices, counseling centers and administrative offices, and from off campus as well. Integrated information technologies and services are thus not facility-bound; planning for functional and organizational integration includes multiple buildings or locations. This report focusses on planning guidelines for the core integrated information resources facility. Incorporating additional functions into the facility (e.g. telecommunications and computing centers) is encouraged but will require funding beyond that provided in the recommended planning model. Even where physical integration is not possible, functional integration needs to be considered as part of a holistic plan. The recommended planning model allows the campus the ability to seek
adequate funding to develop a hub for the functional integration of campus
information resource facilities. As part of that integration, there may
need to be a comprehensive review of the media, telecommunications, and
academic computing organizations. Each campus will determine the appropriateness
of physical and organizational integration of these units, but functional integration
must be addressed, not only for the integrated information resource facility,
but for all the information resources. Planning Assumptions for the Integrated Information Facility Space is needed for emerging technologies that are being integrated into electronic library services and delivery. Space is needed for people to come together to learn about the emerging technologies and new information resources. Professionals in libraries, media and academic computing need facilities to provide active instruction for students and faculty. Training and teaching are increasingly important library services and there is a corresponding shift in the focus of the facility from print-based activities to instructional training. The following assumptions were developed by the Task Force to provide a basis for a quantitative model for defining integrated library facilities.
In considering a model for facility planning, it is important to note that the existing standards for library space planning are predicated primarily on print, while new planning guidelines must focus on integrated facilities. The 1991 standards lack the telecommunications infrastructure needed
to deliver instruction and electronic information capacity. The model
introduced below is non-prescriptive, allows for campus individuality,
builds on previous studies and reports, and includes provisions for the
electronic infrastructure. The model assumes that when other instructional
resource components are being planned, a global view of information resources
integration will be taken. The 1993 task force recommendation supports the role of the library as an instructional component that can function as a hub and deliver information resources in a distributed environment. Given the impact of electronic information, the necessity of extensive print warehousing is diminished. More information is now resident in the library in an electronic format with additional electronic information resources accessible at off-campus locations. The planning guidelines proposed herein complement the 1991 Standards by including the integration of functionality in a flexible and non-prescriptive manner. The 1991 Standards for library facilities (Appendix A) establish a formula for arriving at total assignable square feet based primarily on FTE enrollment projections and the size of the collection. The model proposed (Appendix B) incorporates a framework for planning facilities that preserves the total space allowance of the 1991 Standards but also makes provision for integrating technologies for the 21st Century educational environment. The total amount of space generated by the proposed model remains the same as that generated by the 1991 Standards. While approximately 80% of the space is for traditional library activities, now approximately 20% is for integrated facilities to support the electronic information instruction and delivery. The 20% is funded at a higher rate than the 80% because of the higher costs of infrastructure, program space, and equipment costs. In return of higher costs, higher functionality will be achieved. The facility will be far more comprehensive and adaptable to changing technologies. Appendix C displays a comparison of capital outlay estimates for a library versus an integrated facility at a hypothetical campus. The model for the integrated information facility incorporates the following features.
The Task Force proposes a model for redefining the programming aspects of libraries, allowing individual campuses to integrate a variety of services into the library facility. An integrated facility permits partnering and collaboration among all involved in delivery of instruction and information resources. Professionals in the library, media and academic computing have assumed a stronger and more active role in teaching students and training faculty in the use of technology. An integrated facility supports the active role and helps to better meet the needs of the student. The proposed planning guidelines retain the overall space-generating elements of the 1991 standards but provide a more flexible approach to programming Libraries of the Future. The space remains the same as that provided in 1991 standards but the organization of the space entitlements (ASF) are changed to meet the new demands. The approach is flexible, allowing each campus to design a facility which meets the individual campus needs and culture. The model assumes a campus-wide view of information resources which integrates the computer, telecommunications, media services, and library resources. The recommendations are meant to be flexible to accommodate changing technologies. Rather than providing a set of standards, this model offers guidelines to shape planning of facilities that are being funded today to serve students and faculty in the 21st century. Policies and Standards September 12, 1991
I. INTRODUCTION AND BACKGROUND Following the CSU Trustees' audit of 1983 and the library space consultant (HBW) report of 1984, the CSU initiated a long range planning project for its CSU Library Program. One facet of that three year planning effort involved taking a comprehensive look at future campus library facility needs. The result of that planning project was a plan entitled Library Planning in The California State University: 1986/87-1996/97. The Library Plan, which was accepted by the Board of Trustees in November, 1987, as the policy framework for the future development of library capabilities throughout the CSU, became the basis for the facility policies, standards and projected campus plans presented in this document. The development of these new library space policies and standards has taken the last four years and has involved: widespread consultation with the CSU academic community; negotiated agreements with the staff members of the California Postsecondary Education Commission, the Legislative Analyst and the Department of Finance; and, the recent approval of the CSU Academic Senate and endorsement of the CSU Executive Council. The new CSU library space policies and standards were developed using the following assumptions:
Using these assumptions, planning proceeded on the new CSU library space policies and standards with the intent of keeping them consistent, to the degree possible, with existing CSU standards and with the Association of College and Research Libraries (ACRL) standards. Currently, there are no ACRL standards regarding limiting "open stack" space, providing for high density shelving or non-book library space areas. Also, there are no ACRL space standards for Library Telecommunications Computer Workstations. In addition to using the ACRL standards as a benchmark, current library literature and surveys on national trends in library services, space standards, publishing, technology, and networking technology were carefully studied. CSU research on the issue of library standards found that national library space standards have not kept up with the rapidly changing library environment which has been significantly affected by new and emerging technologies. In Appendix A, the comparison between the ACRL Formula C standards, adopted in 1986, and the new CSU policies and standards shows a close alignment where ACRL standards exist. The purposes of the remainder of this document are to: (1) set forth
the CSU policies for planning future CSU libraries; (2) articulate the
new standards for the different types of library space; and (3) provide
an overview of the impact of these standards on the future projected library
space needs of each CSU campus.
The following policy guidelines establish the planning horizon to be used in developing plans for new CSU library facilities; the types of space to be included in planning for and alteration of library facilities; the appropriate uses of standards and official data in calculating space needs for such facilities; the need to plan for the long range development and management of the collections; and, the authority for each campus to develop its library resources to meet its academic program needs. In part, these policy guidelines are derived from Library Plan, pages 15-19, and, in part, they are the normal extension and expansion of CSU existing policies, standards, and practices.
III. SPACE STANDARDS There are four types of space that must be planned as part of a Capital Outlay Program library project, including space for the collections, non-book materials, reader stations, and technical processing/public service areas. The following space standards are to be used in planning and scoping CSU library facilities:
*The library telecommunication/computer workstation (LTCW) is not to be construed as a student access computing workstation. The LTCW is a specialized computer workstation whose principal purpose is to generate and enhance the transfer of bibliographic and full text information as an aid to the instructional process. The student access workstations are employed to meet the direct instructional computing support needs of the academic program. The two types of workstations have been conceived and are designed to serve different functions. Appendix B provides a detailed description of the LTCW.
Space planning and projections utilizing the above standards are based upon the projected volumes, the FTES, and the Full Time Equivalent Library Staff (FTELS) at the approved FTES enrollment level. Table 1.0 displays the total library space to be developed for each of the 20 campuses, applying the new space standards to the projected volumes, FTES and FTELS, at the currently approved FTES enrollment ceilings. However, as part of the CSU's Growth Plan, increased FTES enrollment ceilings were to be considered for each of five campuses (Fresno, San Bernardino, San Francisco, San Luis Obispo, and Sonoma). To date, there has been no official action taken to raise the enrollment ceilings of these campuses. In order for the new space standards to be applied to the increased enrollments discussed for these five campuses, each campus will have to have its new enrollment ceiling approved by the Board of Trustees. As part of Board approval each campus will need to have a revised Physical Master Plan and an approved Environmental Impact Report.
These policies, standards, and projections are designed to assist the campuses in developing plans for future library facilities which will meet their long range academic program needs. The policy to employ a planning horizon based on the approved FTES enrollment ceilings will insure that each campus will not be confronted with the need to be constantly developing building plans for library facilities. In addition, it will reduce the overall long term costs to the State of California. The Chancellor's Office divisions of Library Affairs and Physical Planning and Development are prepared to assist the campuses in initiating and developing proposed library faculty projects within the Capital Outlay Program consistent with these policies and standards. Because of the rapid technological developments in electronically digitizing all forms of information, the CSU intends to monitor and review these policies and standards periodically to insure they are consistent with the developments of the library field in higher education. There is particular concern that the new standard for the Library Telecommunications Computer Workstation will not be adequate to meet the long range needs for access to electronically based information. Therefore, at the request of the CSU Academic Senate, such a review will take place no later than FY 1995/96. The individual campus implementation plans will be updated and reported
annually each September. Recommended Guidelines for Planning
Comparison of Capital Outlay Estimates for a Library Facility Using
1991 Standards and an Integrated Information Resource Facility
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Last Updated: Febrary 22, 2008
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