| |
 |
| Financial
Services - Accounting
A summary of the actual responses is provided
below. |
| |
| 1. |
How satisfied
are you that FSA staff are accessible to customers via
phone, voice mail, email, etc.? |
2. |
How satisfied
are you that FSA staff provide effective advice, support
and guidance? |
| Label |
Frequency |
Percent |
| Very Dissatisfied |
0 |
0.0% |
| Dissatisfied |
1 |
2.3% |
| Neutral |
5 |
11.6% |
| Satisfied |
17 |
39.5% |
| Very Satisfied |
17 |
39.5% |
| Do
Not Know |
3 |
7.0% |
| Total |
43 |
100% |
|
| Label |
Frequency |
Percent |
| Very Dissatisfied |
0 |
0.0% |
| Dissatisfied |
3 |
7.0% |
| Neutral |
5 |
11.6% |
| Satisfied |
14 |
32.6% |
| Very Satisfied |
18 |
41.9% |
| Do
Not Know |
3 |
7.0% |
| Total |
43 |
100% |
|
|
|
|
| 3. |
SFSR (Systemwide Financial Standards & Reporting)
staff provide effective support and guidance in meeting legal reporting requirements, including FIRMS submission? |
4. |
SFSR staff provide effective support
and guidance in meeting GAAP reporting requirements |
| Label |
Frequency |
Percent |
| Strongly Disagree |
0 |
0.0% |
| Disagree |
2 |
4.8% |
| Neutral |
4 |
9.5% |
| Agree |
13 |
31% |
| Strongly Agree |
18 |
42.9% |
| Do
Not Know |
5 |
11.9% |
| Total |
42 |
100% |
|
| Label |
Frequency |
Percent |
| Strongly Disagree |
0 |
0.0% |
| Disagree |
2 |
4.8% |
| Neutral |
4 |
9.5% |
| Agree |
15 |
35.7% |
| Strongly Agree |
12 |
28.6% |
| Do
Not Know |
9 |
21.4% |
| Total |
42 |
100% |
|
|
| |
|
| 5. |
Based on your contact with the FS Accounting
Training, Education & Development staff, how satisfied are you that they deliver quailty
training and/or assistance |
|
|
| Label |
Frequency |
Percent |
| Very Dissatisfied |
0 |
0.0% |
| Dissatisfied |
2 |
4.7% |
| Neutral |
8 |
18.6% |
| Satisfied |
12 |
27.9% |
| Very Satisfied |
15 |
34.9% |
| Do
Not Know |
6 |
14.0% |
| Total |
43 |
100% |
|
|
|
|
|
Date Last updated: January 25, 2008
|
